Reach out · a Lanes play
Ask happy customers for referrals, one at a time
Ask suitable existing customers for one specific introduction.
Gmail
The problem
Your happiest customers know your next customers. Asking them well, at the right time, is the step that always slips.
How your agent runs it
- Read your contacts and CRM and your connected Gmail history for customers with real evidence of a positive outcome.
- Exclude unresolved complaints, suppressed contacts and anyone already asked recently.
- Email the agreed number of eligible customers one personal request for a specific introduction to someone who fits: what you describe.
- Never invent praise, offer unapproved rewards or contact referred people without a suitable introduction.
- Record sent requests; count referrals only after a real introduction arrives.
What you tell it
- What you offer
- For example: Bookkeeping for startups, first month free
- Who you want an introduction to
- For example: Founders who just raised a seed round
What counts as done
- 5 requested actions completed with verified evidence and any shortfall clearly reported.
FAQ
About this play
How does the Ask happy customers for referrals play work in Lanes?
Ask suitable existing customers for one specific introduction. A Lanes agent works in a real browser, signed in as you, in Gmail. Read your contacts and CRM and your connected Gmail history for customers with real evidence of a positive outcome. Exclude unresolved complaints, suppressed contacts and anyone already asked recently.
Does the Ask happy customers for referrals play send messages from my accounts?
Yes, to people already in your contacts or Gmail threads, from your own connected account. Every send keeps to your daily limit and sending hours, and nobody who unsubscribed, bounced or asked not to be contacted is written to.
How long does a run take?
Each run of Ask happy customers for referrals is budgeted at up to 1 hour of agent time, and reports what it actually completed, with evidence.
What do I need to connect?
Where a site needs you signed in, such as Gmail, LinkedIn or X, connect that account in Lanes and the agents work in your session. Other sources are read on the public web. This play works in Gmail.
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